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FAQs /

A few Questions Answered For You.

A: Once all water related hazards have been eliminated it's important to ensure your property and possessions are safe from further damage. Your first priority will be to remove moisture or standing water from your house. Ventilation is necessary in order for proper drying, but when using fans be sure there is no mold present as this can spread mold spores. Also, leaving windows and doors open is not safe unless you're present. Lock up before you leave the property to prevent looting and vandalism. If telephone service or power has been interrupted, your security system may malfunction. Keep in mind that a police report will need to be filed in the case of theft or vandalism in order to make an insurance claim. Make sure you board up all broken windows and doors as well as damaged walls with plywood. Do not leave any entries for potential thieves and vandals. If the residence is no longer habitable or able to be secured be sure to remove all valuables to a safe location. When filing an insurance claim take pictures of all damage to the property as well as your damaged belongings. Where restoration is necessary you will need documentation of potential remodeling needs such as a kitchen remodel, bathroom remodel, or other construction necessities. If the property is no longer habitable, boarding expenses may be covered by your insurance company, and in the case of a natural disaster you may even contact FEMA for boarding and shelter needs. It is important to prove to your insurance company that you have taken all necessary precautions to prevent further damage to the home. If flooding is still present try to divert flowing water by grading and shoring. Check all load-bearing locations for settlement or movement. Consult a contractor or structural engineer to employ the required reinforcement to protect the building.

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